Responsible Gambling is the only program dedicated to individuals who face gambling problems and offers them real support. Its goal is to prevent, identify, and assist players with gambling-related issues, proposing an effective intervention program not only for those affected by this phenomenon but also for their families.
Responsible gambling refers to a balanced and conscious approach to gambling, where players engage in gambling activities in a controlled and informed manner. This concept involves taking personal responsibility, respecting financial and time limits, and being aware of the risks associated with gambling.
The "Responsible Gambling" program also includes actions aimed at informing and raising awareness about policies and rules related to responsible gambling, as well as periodic employee training on various stages and programs regarding player assistance and responsible gambling practices.
Since the launch of the Responsible Gambling program, the primary objective has always been to provide high-quality services to players, ensuring they enjoy a pleasant experience, as well as regular employee training to minimize the risk of gambling addiction and to ensure player protection.
A free helpline, GREENLINE 078875555, through which players can get in touch with a psychologist and receive free phone counseling.
Training courses with employees from gaming halls, conducted by the coordinator and the psychologist involved in the program.
Free evaluation and counseling sessions. Following the self-assessment or phone discussions, interested individuals may request to be referred to the psychologist within the program.
Gambling should be viewed solely as a form of entertainment! If you are facing gambling issues, the good news is that they can be resolved. All it takes is reaching out for specialized help.
| Responsible Gaming Program Regulations | ||
| The Concept of Responsible Gaming | Principles of Responsible Gaming | Inform Yourself |
| What the Responsible Gaming Program Offers | Play Responsibly | Useful Tips |